At XFalcon, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
1.1 Personal Information
- Account Information: When you create an account, we collect details such as your name, email address, phone number, and shipping address.
- Order Information: When you make a purchase, we collect details including the products you purchase, payment information, and billing address.
- Customization Information: For customized products, we collect any personal details or design preferences you provide.
1.2 Non-Personal Information
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your user experience, analyze website traffic, and understand user preferences. Cookies are small files stored on your device that help us remember your preferences for future visits.
- Usage Data: This includes information about how you use our website, such as pages viewed, links clicked, and your interactions with the site.
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
- To Process Orders: Your personal information allows us to process and fulfill orders, including payment processing, shipping, and customer service.
- To Improve Our Website: Usage data and tracking technologies help us understand how users interact with our website, enabling us to enhance its functionality and user experience.
- To Communicate With You: We may use your contact information to send order confirmations, shipping notifications, promotions, newsletters, and other updates related to our products or services. You can opt out of promotional emails at any time.
- For Customization Services: We use the information you provide for custom or personalized products to fulfill your order accurately.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce agreements.
3. Sharing Your Information
XFalcon does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in processing payments, fulfilling orders, shipping products, and managing customer service. These providers are obligated to maintain the confidentiality of your information and only use it to provide services to XFalcon.
- Legal Requirements: If required by law, we may disclose your personal information to government authorities, law enforcement, or other parties involved in legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. After that, we may analyze or delete your data in accordance with our data retention policies.
6. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal data, subject to certain conditions or legal requirements.
- Opt-Out: You may choose not to receive promotional emails from us. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
- Restriction: You may have the right to request restrictions on how we process your personal data.
To exercise any of these rights, please contact us at the information provided below.
7. Cookies and Tracking Technologies
Cookies are small text files that are stored on your device when you visit our website. We use cookies to enhance your experience, improve our website, and analyze site traffic. By using our website, you consent to the use of cookies in accordance with this policy.
You can manage cookie settings through your browser settings. However, disabling cookies may affect your ability to use some features of our website.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by XFalcon. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of those websites.
9. Children’s Privacy
XFalcon does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information as quickly as possible.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is published. We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Email: official.xfalcon@gmail.com
Thank you for trusting XFalcon with your personal information. We are committed to maintaining your privacy and security while providing you with the best shopping experience.