At XFalcon, we strive to provide fast and reliable shipping for all our products. Whether you’re purchasing t-shirts, gifts, or customized items, we want to ensure your orders arrive as quickly and safely as possible. Please review our shipping and delivery policy below.
1. Shipping Methods and Costs
We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on the destination, weight, and size of your order.
1.1 Domestic Shipping
For orders within India, we offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Express Shipping: Delivery within 1 business day (subject to availability).
2. Order Processing
2.1 Order Confirmation
Once you place an order, you will receive an order confirmation email detailing the items you have purchased.
If there are any issues or delays with your order, we will notify you as soon as possible.
2.2 Processing Time
All orders are processed within 1-2 business days, unless otherwise specified. Custom or personalized items may require additional processing time.
Orders placed on weekends or public holidays will be processed the next business day.
2.3 Custom Orders
If your order includes customized or personalized products, please allow up to 3-5 extra business days for processing, as we need additional time to prepare your custom items.
3. Shipping Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for any delays or issues caused by incorrect or incomplete address information.
If there are any issues with your shipping address, please contact our customer service team immediately to correct the information before your order is processed.
4. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number (for applicable shipping methods). You can use this tracking number to monitor the status of your delivery through the carrier’s website.
Please note that tracking information may take up to 24 hours to update after your order has been shipped.
5. Shipping Delays
While we aim to deliver all orders on time, certain factors beyond our control may cause delays. These factors can include, but are not limited to:
- Weather conditions
- Postal service delays
- Customs clearance for international shipments
If you experience any significant delays, please contact our customer service team, and we will do our best to resolve the issue.
6. Lost or Damaged Shipments
If your order arrives damaged or is lost during transit, please contact us within 24 Hrs. of receiving your shipment. We will work with the carrier to resolve the issue and ensure you receive your product in a timely manner.
For any damaged items, please provide clear photos and videos of the damage, along with your order number, to help us process your claim quickly.
7. Shipping Restrictions
Certain products may not be eligible for shipping to all locations due to restrictions or regulations. If there are any shipping restrictions for the items in your order, we will notify you before processing the shipment.
8. Return Shipping
If you need to return an item, please refer to our [Return and Refund Policy]. You will be responsible for return shipping costs unless the item is damaged or defective.
9. Shipping to PO Boxes
We do ship to PO Boxes, addresses. However, delivery times may be longer, and some carriers may not provide tracking services for these types of addresses.
10. Changes to Shipping Policy
XFalcon reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about shipping or delivery, please don’t hesitate to contact us. We are here to help!
Email: [official.xfalcon@gmail.com]
Thank you for choosing XFalcon. We look forward to delivering your order and hope you enjoy shopping with us!